PAYMENT

Payments and refunds are invoiced in Euro (EUR).
We offer you a variety of different options how to pay for your order. Here is your overview:

PAYPAL

Please select “PayPal” as your payment method at the checkout. You will be redirected to the PayPal site automatically and can log in to your PayPal account to confirm the payment. If you do not have a PayPal account already, you can register one and proceed with the payment. All refunds from returns will be booked onto the registered PayPal account.

SOFORT BANKING

All you need for this option is a bank account and access to online banking. SOFORT Banking is a direct payment system, which provides a fast and secure method of paying online without having to register.

Please select “SOFORT Banking” as your payment method at the checkout. You will be forwarded to a secure payment form in which you have to approve the wire transfer slip which has been filled in automatically using your online banking details. Shorty after the encoded transfer has taken place you will get a confirmation of the completed payment.

Possible transfer fees as well as bank service charges will be charged to the customer. Refunds will be transferred back onto the bank account which was used to pay the original order.

CREDIT CARD

Please select “card” as your payment method at the checkout. Possible transfer fees, as well as bank service charges, might be charged to the customer. If the customer is charged transaction fees by their bank, AYMS will not refund these charges.

We accept the following credit cards and debit cards:

VISA, Mastercard, VISA debit, Mastercard debit

Please enter your card details on our payment site. AYMS uses state-of-the-art server security software with SSL encryption which provides the safe and bug-proof transmission of your card details.

The order amount will be deposited on your card as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled).

New verification process for credit card payments

Since the start of 2021, new regulations around bank account security came into effect as part of the EU Payment Services Directive (PSD2).

These new measures were implemented to make your online payments even more secure.

The PSD2 protects your credit card details with a process called 2-factor authentication, which requires that you verify your identity to prove that you, not someone else, is using your credit card. With the new, added security of PSD2 regulations, if someone stole your phone, computer or credit card, they will not be able to make an online payment. We invite you to find further details about the PSD2 on ecb.europa.eu.

As of January 2021, banks are required to implement 2-factor authentication for online payments above a certain order value. If your are experiencing any troubles with credit card payments, we recommend you check with your bank whether your card is already registered for 2-factor authentication. If you’re not yet registered for 2-factor authentication, your bank should instruct you on how to do so. In the meantime, to avoid encountering payment issues for your AYMS orders, we recommend you opt for an alternative payment method, since this verification method only applies to credit cards. Please find a list of our alternative payment methods below.

Please note that, depending on your bank, you may have the option to add AYMS to your list of trusted shops, which would ensure future purchases with us would not require additional verification. Please reach out to your bank for further information on this.

Payments by Visa or Mastercard

The system will recognize whether or not the credit card is registered on the 3-D security programs Verified by Visa or Mastercard SecureCode.

These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.

If your credit card is not registered with any of these programs, the payment can be made without further authentication. For more information about the credit card security systems, please see:

Verified by Visa or Mastercard SecureCode

PROMOTION / GIFT CARD

Please enter your gift card number or discount code in the designated field at the checkout. If the order amount exceeds the balance of your gift card or the amount of the promotion, please select the payment method with which you wish to cover the remaining amount. If the balance on your gift card exceeds the order amount, you may use the same code for your next purchase. The amount remaining will be available until your credit balance has been used up completely.

AYMS reserves the right to block gift cards if misused.

SHIPPING

Packing

You will get your order in our signature canvas bag. This bag can also be re-used as your everyday partner when running errands or going to the gym.

National shipping

DHL Express
Within 1-3 business days €15

Within Munich: Kurier
Within 2h €10